NEW YORK (PIX11) – For over 25 years a man from Brooklyn has been repairing social housing and now as a retiree he cannot get help in his own home. “They really don’t care,” Charles Hertzog said of the New York City Housing Authority (NYCHA). “They must have other work to do.”
Hertzog lives in a NYCHA apartment with his brothers in Red Hook, Brooklyn. Their living room is collapsing and their kitchen cabinets are rotting. The bathroom ceiling is covered in mold. The bedroom ceiling also collapses.
Hertzog showed all repair tickets that were filed and closed.
Her father was also a NYCHA employee, a heating technician, and a deacon. Hertzog proudly displays his father’s retirement plaque right next to the deteriorating living room wall.
“NYCHA staff have visited this apartment to assess the necessary repairs and have scheduled work to begin tomorrow and later this week if necessary,” a spokesperson for the agency said. “We ask all residents to continue using MyNychaApp or to call the customer contact center at (718) 707-7771 to create a work order ticket for any maintenance needs.