THE BRONX (PIX11) – A veteran living in public housing in the Bronx feels let down by the New York City Housing Authority as he faces heating issues in his home.
Angel Martinez, 71, served in the military. Martinez is proud of his service to our country but disappointed in the City’s inaction when it comes to giving him consistent warmth this winter.
PIX11 News checked in and the heat was Tuesday afternoon at his Edenwald Houses apartment in the Bronx. But Martinez says the problem starts when the sun goes down and temperatures drop.
“When there is no heating, I cannot sleep. My father, my daughter served our country. They don’t care about vets,” Martinez said.
His only daughter, Tisha Soto is also an army veteran. She served six years in the army.
PiIX11 News contacted NYCHA. They tell us they are looking into Martinez’s complaints.
“The resident who placed the work order was not home when NYCHA staff came to check temperatures, but workers were able to confirm he was in heat when staff later called,” said said a spokesperson. “Staff will check again tonight to make sure it continues to have heat. NYCHA staff also checked the apartment next door and the temperature was 80 degrees in the living room. Residents experiencing issues, including loss of heat or hot water in their apartment, should create a work ticket using MyNychaApp or by calling the Customer Contact Center at 718-707-7771.
If you have any problems with your heating or hot water, contact Monica Morales. She can be contacted at [email protected]
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